products

Overview

Our Quality Standards | Our Return Policy

Our Quality Standards

According to our strategic plan adopted in 2001, the Co-op’s purpose is to be a trusted source of natural foods and products, and a reliable resource for consumer information. Our strategic plan also provides standards for how we continually improve product selection to provide customers the products they want. It provides guidance for promotion and support of ecologically sound food and products. We are striving to achieve an all-organic, natural, sustainable co-op. We want to achieve customers' trust that all products sold at SNFC meet these standards.

The Co-op’s merchandising goal is to buy and sell foods and products of high nutritional value. We endeavor to provide natural products and information about healthy choices. We respect diverse opinions about what is healthyand provide a variety of educational information about nutrition and health.

The Co-op sells foods and products free from synthetic additives or processing. We will not knowingly sell products containing artificial preservatives, hydrogenated oils, trans fats, artificial flavorings and coloring, antibiotics, and hormones.

The Co-op operates as a sustainable business. Our goal in all operations is to achieve a high standard of respect for the natural environment and to act accordingly. We work toward a sustainable community and a just society by emphasizing products that minimize packaging and by-products, and that maintain the long-range health of the global community. The Co-op emphasizes products that are manufactured or grown using the most sustainable methods.

The Co-op's goals are to provide a broad selection of products at fair prices and to honor the earth and cultivate relationships with the communities we serve and with the broader network of farmers, suppliers, manufacturers and cooperatives.

For more information, read the Co-op’s merchandising policy. (This document is available in PDF format which can be downloaded with Acrobat Reader. If you do not have Acrobat Reader, you may download a free copy from Adobe.)

Our Return Policy

We will gladly refund or exchange products returned within 7 days of purchase with a valid receipt. Items must be in new, unused condition unless deemed to be damaged, spoiled or otherwise of substandard quality. We reserve the right to refer items in question directly to the manufacturer or supplier.

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